Shipping Policy
Google Merchant Center Transparency Guarantee: All orders are dispatched from our US fulfillment center with tracking and full postal transit insurance.
1. Order Processing & Handling Time
All in-stock orders are processed and verified within 1 to 2 business days (Monday – Friday, excluding federal US holidays). Orders placed over the weekend are prepared the following Monday.
Daily Order Cut-off Time: 5:00 PM Eastern Standard Time (EST / GMT-5). Orders placed before 5:00 PM EST begin processing the same business day.
2. Domestic Transit & Shipping Rates
We partner with major reputable carriers including USPS (Ground Advantage & Priority Mail) and FedEx / UPS Ground to guarantee safe arrival.
| Shipping Method | Transit Time | Cost |
|---|---|---|
| Standard Insured Shipping | 3 – 5 Business Days | $6.99 (Free on orders over $150) |
| Express Priority Shipping | 2 – 3 Business Days | $14.99 |
3. Pre-Orders Fulfillment
Items marked as (Preorder) are reserved allocations that ship immediately upon official street release dates provided by manufacturers. Tracking details are automatically emailed as soon as the shipping label is generated.
4. Damaged or Lost Shipments
If your package arrives damaged, please photograph the external box and contents and contact us within 48 hours at contact@cartaaa.shop so we can submit an immediate postal claim and dispatch a replacement.
All references refer to https://cartaaa.shop.